Contact us to re-issue your Bayside Bottle and Brush Gift Vouchers

FAQs

Where is the studio?

26 Horne Street, Elsternwick.

Is there free parking?

Yes there is the Elsternwick Station Car Park directly across the road.  There is street parking available and after 6pm and on weekends there are no time limits.

What is the seating limit?

Our seating limit is 15 per class.  Private Events maximum of 18.

Do I have to paint exactly the same thing as the artist?

Choose your own colours, pick another style from the choices on the wall or just go rogue!  

How long are the sessions?

All of our sessions are approximately 2 hours.  Some more involved paintings may take a little longer. Please arrive 10/15 minutes early to find your seats, pour your drinks, unpack your nibbles and wrangle on an apron.

What should I wear?

Wear whatever feels good!  We do provide aprons but accidents do happen so wear something you don’t mind getting a bit of paint on.  

Can I purchase drinks or food at the studio?

No we are strictly BYO.  We provide fridge, ice, glassware, platters, wine openers etc.  There is a bottle shop across the road we can point you in the right direction.

What is the size of the canvas?

The size of the canvas is 50 x 40cm. Some classes we may use a 40 x 40cm canvas to suit the artwork.  The size of the wall tile is 30.5 x 22cm. 

Can I sit with my friends?

Yes all seating is assigned to groups.

What is included?

Aprons to wear, canvas or tile, all art supplies, glassware, platters, ice, fridge and easy to follow, beginner friendly instructions. 

Do I have to wear a mask?

Yes you will need to wear a mask upon entering, but may remove it when eating and drinking.

What precautions are you taking due to COVID-19?

UpVibes Studio is fully vaccinated against COVID-19, and adheres to COVID-19 government guidelines.

*** Please note that in line with the current government guidelines we can only host fully vaccinated patrons*** (All staff are fully vaccinated)

We will be operating under a COVIDSafe Plan in accordance with Government guidelines. We provide hand sanitising upon entry/exit and we require QR check in at the door.   All high touch areas are thoroughly cleaned before, and after each session. Guidelines are signed throughout the studio. 

 Studio Booking Policy

There is no fee to reschedule or cancel your booking when doing so at least 24 hours prior to the session start time. 

Should something unexpected come up and you need to cancel or reschedule within the 12 hour window there may be a late notice fee.  Requests made within 12 hours of the session start time may be charged a late notice fee.  Re-bookings and cancellations are processed as a gift voucher.  Refunds will not be issued.  The voucher is valid for three years from the date of issue.  Please note there is no reschedule for no-shows.

Private Events Booking Policy

Private events are secured with 50% of bookings paid within two weeks of booking and fully paid within 10 business days of the event. A minimum number paid seats is required.

You may rebook or cancel a private event when doing so more than 2 weeks in advance of your session.  Withholding full payment will result in cancellation of your event and you agree to forfeit your deposit if full payment is not received at least 7 days prior to your event.

Private event bookings will have the ability to reschedule at no charge or have the deposit amount provided as a voucher. Refunds will not be issued.

Gift Vouchers 

Gift Vouchers are in the form of e-vouchers and will expire 3 years after date of issue.  Gift vouchers cannot be redeemed for cash.  

To redeem a Bayside Bottle and Brush Gift Voucher please contact us and we will issue you a new voucher valid for this website.  If your voucher was a gift, we can issue you a hard copy gift voucher and send it to the recipient free of charge.

Cancellation by UpVibes

On occasion we may need to cancel a class due to insufficient bookings or Covid Isolation.  We apologise for any inconvenience this may cause and will offer a re-schedule or voucher for a future class.

For any further questions please contact the studio.

hello@upvibes.com.au